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TUG Buzz! for Tuesday November 7, 2017


  1. The Changing Role of Tech Team in ERP - article by Debbie Gallagher
  2. November MoM - Speakers Jim Kandrac & Eric Simpson
  3. TUG's New Meeting Registration System - How it Works

[article] The changing role of the technology team in ERP implementations

Companies change their Enterprise Resource Planning (ERP) systems infrequently, only every ten to twenty years. If your ERP no longer meets your business needs and you are thinking of its replacement, here is a summary of how your technology team will be involved in ways that may not have applied the last time around.

The technology team has always had a role in the selection of the ERP, evaluating the vendor’s technology solution and direction. The technology team also set up the on-premise system, extracted and transformed data for loading to the new ERP, and trained a support team.  Depending on how long ago the ERP was implemented, and the company’s industry, they may have built some interfaces.  

It’s tempting to think that the world of cloud solutions is easier for the technology team during the ERP implementation project. It isn’t so. Here are some of the changes to think about when you are scoping and planning your new ERP implementation project.

Mobile technology
ERPs now have mobile features, such as approvals on mobile phones, and reporting on tablets. In the implementation project, you’ll have to test operability with all of the device types and operating systems that you support. You also may need to support multiple browsers to handle your new ERP at the same time as any remaining legacy systems. You may also have concerns about security if mobile devices are lost, or need to figure out how to implement dual factor authentication for these.

Integration between systems used to be a nice-to-have. Now integration is a must-have. The business relies on automated interfaces to communicate with customers, vendors, banks, and business partners.

Interfaces to/from the existing ERP may have been built over time with a variety of tools and approaches. When implementing a new ERP, you will need to re-develop all of those that connect with the ERP. If you plan to select a new integration tool or define a new approach, this is the time to do it. As a result, you need to factor in time, money, and expertise for selection, purchase, and training your team on the new toolset.

With some of your applications, and possibly also your integration tool, in the cloud, the development, testing, and promotion to production of the integrations requires access to multiple environments in a variety of public and private cloud environments. The external parties with whom you exchange data may also have cloud applications. Engaging the internal and external parties and their cloud providers and working with all of them to achieve a common go-live date is a significant coordination effort.

ERP is an important source of data for company reporting. With implementation of a new ERP, the data model of that source data is changing, which will require you to re-build data feeds to your reporting platform. The standard reports in the new ERP will also be different from the existing one. As a result, this is a good time to re-evaluate reporting requirements and perhaps replace that application or the mechanism by which it receives its data. As with integration tool replacement, this requires selection, purchasing, and training staff.

Business-managed systems
Cloud has made it easy for the business to implement solutions that IT is not aware of. Many of these applications will be affected by the ERP implementation (integration, data changes, process impact). Although it is the responsibility of the business to identify these situations, they will need support from the technology team to assess impacts and identify how to integrate these solutions into their new processes.

Stay tuned
There is more to cover on the changing role of the technology team in ERP implementation. Watch for part 2 in January.

By Debbie Gallagher

Debbie Gallagher is a project manager and business analyst.
She can be reached by email at Previous project management articles are archived at

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November Meeting of Members

Wednesday November 29, 2017

LOCATION: Sandman Signature Mississauga

5400 Dixie Road, Mississauga, ON, L4W 4T4


Jim Kandrac

Jim Kandrac
(UCG Technologies)
Top Five Ways To Protect Your Organization From Data Loss & Cyber Hackers

... read more

Eric Simpson

Eric Simpson
(IBM Toronto Lab)

RDi 9.6 - October 2017 Announcement!
... read more



      AGENDA for November 29th

      4:00 Sign up & Greeting

      5:00 Session 1: Top Five Ways To Protect Your Organization

      6:00 Intermission (Buffet Dinner & Networking)

      7:00 Session 2: RDi 9.6 Announcement!

      8:45 Wrap Up and Door Prize draw

               ** FREE Parking **

Register at:

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TUG's New Meeting Registration System

Good news!

We have a new system for registering for TUG meetings. You no longer have to enter your contact information every time you register for a TUG event. You just create a profile using your email address and create a password. Then when you want to register for a TUG event, you simply sign on and click a checkbox beside the event you plan to attend. (Or if you need to cancel, you uncheck that checkbox to unregister for the event.)

Here’s how it works:

  1. Follow the link to SIGN ON / REGISTER below, or on the TUG Web site main page, or on the TUG Agenda page.
  2. Click “CREATE PROFILE”, fill in your contact information, and click “ENTER”.

            (A verification email will be sent to the email address that you supplied.)

  1. Close the current window and follow the verify email link in order to activate your new account.
  2. Enter your email & password and click SIGN ON.
  3. You can now click on a checkbox beside an event for which you want to register.

            (For future events, repeat steps 1, 4,  and 5 only.)


• For more information about an event, click the + sign beside the event.

• To see whether you are already registered for an event, sign on and look at the check box beside that event. If there is a check mark there – you are registered. If you are unable to attend, please make sure to cancel your registration (by unchecking the checkbox). Thus, you can help save our members’ money, by allowing us to make an accurate count of seats and meals required.

• At any time, you can sign on and EDIT your PROFILE.

• Optionally, you can add additional email(s) to your profile. This is a good idea because, in case one of your emails becomes inoperable – you can still sign on with an alternate email & password. (By the way, you can use the same password for multiple emails if you wish).

• The email(s) that you use to sign on do not affect your subscription to the TUG Buzz, or other email lists from TUG. This is a separate process. To subscribe, see “SUBSCRIBE TO TUG BUZZ” under the “FUNCTIONS” pull-down menu.

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